Simple, Guided Self-Service
SEND kiosks guide customers through each step of the shipping process with on-screen instructions and voice-guided prompts available in multiple languages. Customers select an address, complete the transaction, apply the label, and finish in minutes—without confusion or assistance from staff.
NTEP-Certified Accuracy
SEND kiosks use NTEP-certified (National Type Evaluation Program) measurement technology designed specifically for self-service mail and shipping. This ensures consistent, accurate weight and dimension capture for reliable pricing and regulatory compliance.
Built-In Revenue Opportunity
Every shipment processed through a SEND kiosk is handled as a complete retail transaction. Locations can offer a service customers already need while generating revenue from existing floor space—without adding operational complexity or staffing requirements.
Optional On-Screen Messaging and Advertising
SEND kiosks support optional on-screen messaging that appears only when the kiosk is idle between customer transactions. Locations can work with advertising agencies or internal marketing teams to display relevant content, announcements, or promotions without interrupting the shipping process.
This capability allows locations to make use of the large touchscreen during downtime while maintaining a clean, customer-focused self-service experience.
Assisted Support When Needed
SEND kiosks include built-in video support capabilities, allowing customers to connect with live technical assistance when needed. This provides added confidence for first-time users while keeping on-site staff involvement to a minimum.
Operational Insights Beyond Shipments
In addition to transaction reporting, SEND systems use onboard sensors to measure kiosk engagement and surrounding foot traffic. This gives locations additional insight into usage patterns, peak activity periods, and overall space performance.
No Additonal Staff Required
SEND kiosks operate independently and remain available around the clock. Locations can offer full self-service shipping without dedicated staff, reducing labor demands while maintaining consistent customer access.